You know who I’m talking about. The dude who runs the sound board or set up your church’s website. He’s the guy everybody in the church thinks will “fix their computer” for free, and do it with a smile (don’t deny it, you’ve asked him for free help before).
But, does your church take him for granted? If you’re lucky enough to have a guy to do the kind of thankless work he (or she) does, then you ought to consider yourself lucky.
A friend and coworker of mine here at the church were talking about this yesterday. Pastors, leaders, if you want to keep that geek around for any amount of time, you really need to be more vocal with your appreciation of him. One of the most frustrating things about working in ministry is the fact that churches seem to be the only place where IT is still considered a “necessary evil”. Businesses spend weeks and even months determining the budget for IT. They pay their employees well, make sure resources are available so the IT guys can do their job, and don’t mind sharing some (or even just a little) credit with IT for their success as a business. Churches could take a page from the corporate book on this one.
If you want to ensure an unhappy geek, be sure to mention his name only when things are going wrong. That’s right, just ignore him for the 360 days of the year he keeps everything smooth, but when things are on the fritz, be sure to mention his name in front of the entire congregation. Believe me, you won’t have that free help for too much longer if all you do is complain.
If you want a good example of a ministry that treats IT with respect, you have to give it up to Bob Jones University. You may not like BJU, but they certainly don’t treat technology like a disease. They spend millions every year, not just maintaining their technological infrastructure, but progressively taking on new projects to make the school a better place to work and to learn, and you know what? It shows! Have a look at their website. Take a look at the services they offer their students. This last year alone, they’ve implemented an online class registration system called StudentCentral, they’ve expanded their student credit system to make nearly all their machines (laundry, snack, etc.) payable via an ID card, and of course added an online learning feature.
Churches need to realize not only the necessity, but the potential technology can offer. It’s not a necessary evil, it’s a resource God has given us to more efficiently fulfill the great commission and serve the born-again (I know, I’m not supposed to use Christianese…sorry).
But, if you’re still on the fence about whether or not technology is a necessity for the church, what if the following happened?
What if the guys who ran the sound board all got sick one Sunday? What would you do?
What if your website got hacked and porn links were put on there? Who would you call?
What if your domain registration ran out because you didn’t have a “geek”? What if that domain name was bought up by a porn company? It’s happened before. Are you seeing the importance of that geek yet?
What if you were doing all the finances on paper? What if there was a fire? No geeks, no backup.
Yeah, you need him just as much as he needs you. It’s important to remember, pastors, that your tech guy is just as much in the ministry as you are. Just because he doesn’t stand behind a pulpit and preach, doesn’t mean he’s not just as much serving that church. So the next time you see your resident geek, tell him thanks. He may not act like it, but he’ll appreciate it. He’s important, and you need to realize that. What he does is important, and if he were gone, you WOULD realize that very quickly.